Getting Help
Find answers when you're stuck or encounter issues.
To search FAQs
- Open the side menu → "FAQ"
- Enter keywords in the search bar, or filter by category chips
- Tap a question to view the answer
To ask AI Help Chat
- Tap the "Ask Help AI" button on the FAQ page
- The help chat opens and AI answers based on the operation manual and FAQ content
※ The help chat does not pass memo content to AI. It is always available and is not counted toward the AI usage limits.
To contact support
- Open Settings → Support → "Contact Us"
- Your email app will open
※ FAQ categories: Note basics, Tabs, Trash, AI Chat, Links, Sync, Subscription, Other
Contact Us
If this did not help, contact us with your device and app version.