Sync

When are my notes synced?

When Auto Sync is turned on in Settings → Data Control and you are online, notes are automatically synced.

Do I need to sign in again after switching to a new device?

On Android, if you move the app using the device transfer flow (direct device-to-device transfer or restore from backup), you are automatically signed in to the same account on the new device. No sign-in step is needed.

Right after the automatic sign-in, a notice appears at the top of the screen. You can switch to a different account from there.

Automatic sign-in does not happen if your device has no screen lock, or if Google Play services are unavailable. In that case, sign in as before. This does not apply to iOS or the web version.

Can I use the app offline?

Yes, you can create and edit notes offline. Data is saved locally on your device and syncs when you reconnect if Auto Sync is on.

Why did a note titled "(sync conflict)" appear?

It was created so that neither version is lost when you edit the same note on more than one device.

If your edit on one device has not reached the cloud yet and an edit from another device arrives, one of them would otherwise be overwritten. The version that arrived later is kept as a separate note instead.

Compare the two, merge what you need, then delete the one you no longer want. It is an ordinary note, so you can edit or delete it freely.

Can I open the web version in multiple tabs?

Yes. In most browsers you can use several tabs at the same time.

If your browser cannot share data between tabs (some mobile browsers, for example), Clone+ stays limited to one tab at a time and any additional tab shows an "Open in another tab" notice. This is because writing to the in-browser database from several tabs at once can lose notes. In that case, close the tab you opened first and the waiting tab becomes usable automatically (no reload needed).

Contact Us

If this did not help, contact us with your device and app version.

support@clone-plus.com